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Delivery Information

All your playful items travel inside completely plain brown boxes with absolutely no clue about the exciting contents hidden inside. Every single parcel goes out via a secure recorded and insured courier service to ensure your treats are never left abandoned on your doorstep or given to your neighbours. Your order is dispatched using the exact shipping option you select during the checkout process. If you choose Royal Mail and happen to be out when they call they will safely store your package at your local delivery depot for seven days so you can collect it whenever you are ready. Please ensure you pick up your parcel promptly because unclaimed packages automatically return to our warehouse after seven days have passed.

Discreet Delivery

Your treats arrive inside plain unbranded packaging with nothing on the box to give the secret away. Your parcel sender name shows only our official legal business title which is Loxa Capital Limited. This clever masking means you can use our confidential sex toys delivery service to send your adult toys and lingerie directly to your home address or your office workplace with absolute peace of mind.

Discreet Billing

Your shopping privacy is always our primary concern so our store name will never appear on your bank statements. When you make a purchase from Peaches and Screams your financial statements will only show our legal company name Loxa Capital Limited. This discreet billing method provides total privacy and allows you to buy from personal accounts or business expenses without ever turning heads.

Returning Your Sex Toys and Lingerie

We offer a complete money back guarantee if you are not entirely satisfied with your purchase. You can simply return the item to us in its original pristine condition within fourteen days of receiving it. All returned items must be completely unused and sent back inside the original packaging along with any enclosed documentation. We will gladly issue a full refund as soon as we receive the parcel or we can exchange the item for you if you prefer. Please note that the original delivery charge is non refundable.

Goods will only be accepted for a return or exchange if they are dispatched back to us within fourteen days of delivery unless we have explicitly notified you otherwise. The item remains your full responsibility until it safely reaches our facility. For your own financial protection we highly recommend that you send the parcel using a recorded delivery service that insures you for the full value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable in instances where the goods are genuinely faulty. We do not refund any shipping costs unless there is a confirmed fault with the products.

Our official returns address is Loxa Capital Limited PO BOX 228 Hitchin Herts SG4 0WW. Please allow up to seven days for your refund to be fully processed and show in your account once we receive the items.